WorkFlexStay
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Version v1.0 | Effective date 05 June 2026

Digital Services Act Information

This page explains how WorkFlexStay handles certain transparency and safety obligations under the EU Digital Services Act.

Platform operator

WorkFlexStay

van Hushovenstraat 6

5913VG Venlo

The Netherlands

Email: contact@workflexstay.nl

Phone: +31 6 16483682

KvK: 42067675

BTW / VAT: NL005469340B21

1. About WorkFlexStay

WorkFlexStay is a B2B accommodation platform for agencies, employers and housing providers in the Netherlands. Professional users can create accounts, publish listings, send requests, receive offers, generate and sign contracts, manage invoices, process payments and communicate. WorkFlexStay is not a landlord, tenant, employer, property manager or accommodation party unless expressly stated in writing.

2. DSA Contact Point

Users, authorities and other parties may contact WorkFlexStay at contact@workflexstay.nl. Include a clear description, relevant listing, account, message, invoice or contract reference and supporting evidence.

3. Reporting Illegal Content or Listings

Reports of illegal, fraudulent, unsafe or misleading content may be sent to contact@workflexstay.nl.

  • false property information
  • fake listings
  • suspected fraud
  • unlawful or unsafe housing
  • discriminatory content
  • human trafficking or exploitation concerns
  • payment fraud
  • misleading company information
  • unauthorised property use
  • illegal overcrowding
  • other unlawful activity

4. Required report information

  • your name and contact details
  • URL or reference of the content or account
  • clear explanation of the issue
  • supporting evidence where available
  • a statement that the information is accurate to the best of your knowledge

5. How reports are handled

WorkFlexStay may review the relevant content, listing, account, booking or message and prioritise safety, fraud, unlawful housing, exploitation, payment abuse or serious legal risk.

  • request more information
  • contact the relevant user
  • hide or restrict a listing
  • block or suspend an account
  • remove unlawful or misleading content
  • block a booking or payment
  • report serious matters to authorities
  • take no action where insufficient or unfounded

6. User complaints and abuse

Affected Users may request clarification or review by emailing contact@workflexstay.nl with the relevant references. The reporting system may not be abused, and clearly unfounded, repetitive, abusive, misleading, fraudulent or bad-faith reports may be rejected.

7. Content moderation

WorkFlexStay may use manual review, automated filters or technical tools. Automated tools may flag content, while important decisions may also involve manual assessment.

  • fraud
  • fake listings
  • suspicious payments
  • illegal content
  • unsafe accommodation
  • contact-detail bypassing
  • spam
  • abusive messages
  • attempts to avoid platform fees

8. Transparency

WorkFlexStay aims to provide a safe, reliable and transparent professional Platform and may update this page when legal obligations, functionality or moderation processes change.

9. Contact

WorkFlexStay

van Hushovenstraat 6

5913VG Venlo

The Netherlands

Email: contact@workflexstay.nl

Phone: +31 6 16483682

KvK: 42067675

BTW / VAT: NL005469340B21