Version v1.0 | Effective date 05 June 2026
WorkFlexStay Terms & Conditions
These Terms govern professional use of the WorkFlexStay B2B platform. They apply together with any accommodation agreement, addendum, invoice, payment terms, privacy policy and platform rules accepted through the Platform.
1. Platform role
WorkFlexStay operates as a digital B2B marketplace and software platform for accommodation listings, booking administration, messaging, contract generation, digital signing, invoice support and payment facilitation. WorkFlexStay is not the landlord, tenant, employer, property manager or contractual accommodation party unless expressly stated in writing.
2. B2B use
The Platform is intended for professional parties, including Providers, Landlords, Clients, Agencies and authorised company representatives. Users confirm that they are authorised to use the Platform and, where applicable, to bind the company they represent.
3. Accounts and verification
Users must provide accurate account, company, representative, KvK, VAT / BTW, address, banking and contact information. WorkFlexStay may verify company and account information and may restrict access where information is incomplete, false or suspicious.
4. Bookings, contracts and signatures
Bookings, offers, contracts, addenda and signatures may be created and recorded through the Platform. Digital signature records, acceptance checkboxes, IP address, timestamp, user-agent, signature ID and locked snapshots may be stored as evidence of execution.
5. Payments and platform fees
Invoices must be paid before the applicable due date. WorkFlexStay may charge a Platform Fee according to the applicable commission tier shown in the payment overview, invoice or Platform information. Unless stated otherwise, Platform Fees are calculated over base accommodation rent excluding BTW, deposit, cleaning fees, damages, utility excess charges and pass-through costs.
- 1 to 10 rooms: 7% Platform Fee
- 11 to 30 rooms: 5% Platform Fee
- 31 or more rooms: 4% Platform Fee
6. Communication and anti-circumvention
Users may not use the Platform to bypass WorkFlexStay fees, move active Platform transactions off-platform, send prohibited contact details where blocked by Platform rules, abuse other Users, send spam or misrepresent availability, pricing or identity.
7. Damage, deposits and evidence
Check-in and check-out records, photos, invoices, notes and timestamps may be used to support deposit claims, damages, cleaning costs, missing items or disputes between Users. WorkFlexStay may facilitate evidence collection but does not act as a court or arbitrator unless expressly agreed in writing.
8. Suspension and termination
WorkFlexStay may suspend or restrict accounts in case of fraud risk, non-payment, abuse, false information, legal risk, security risk, fee circumvention or breach of these Terms.
9. Governing law
These Terms are governed by Dutch law. Disputes relating to Platform use shall be submitted to the competent court in the Netherlands unless mandatory law provides otherwise.